About the day’s presenters | click here to register
Our Featured Speaker
Dr. Ava Fluty holds a Bachelor’s degree in education, a Master’s in administration and supervision and Doctoral degree in naturopathic health. As a national and international trainer, Ava has instructed classes in Indonesia, Singapore, Hong Kong and all over the United States on time tested skills of communication and service.
Dr. Fluty has authored two books; Getting Things Done Keys to Success in Business with Ken Blanchard and One Great Idea . Both published in 2007. A third to be published, Holding My Mother’s Hand .
Our Presenters
Carole Fiore holds a Bachelor’s degree in Early Childhood and Elementary Education from Temple University and a Masters in Library Science from Drexel University. She has worked in both school and public libraries in Philadelphia and in various locations in Florida. Until recently, Carole was a public library consultant with the State Library and Archives of Florida where she directed the award winning Florida Library Youth Program (FLYP).
Jim Jacoby has more than 30 years’ experience in communications management for several Fortune 500 companies. He has personally taught more than 7,000 seminar participants and college students worldwide. He currently teaches seminars at Edison College, plus at numerous organizations in Florida, Minnesota and Oklahoma. He is considered a leading communications expert in Florida. The author of a textbook and many publications, Jim holds a BA degree in journalism.
Stephan Schonberg is an engineer by training and a much sought after technical consultant. Stephan holds a degree from Syracuse University, New York. He has taught several classes for SWFLN, including Digital Cameras 101, Adobe Photoshop, Google 101 and Microsoft Office Outlook.
Both breakfast and lunch are included!
To register, rank your workshop preferences for each workshop in each session from 1 through 3, starting with 1 as the workshop session you would most like to attend.
8:30 AM to 9:15 AM
Registration, catered breakfast and welcome
9:15 AM to 10:15 AM
Welcome and our Featured Speaker, Dr. Ava Fluty, The Power or One
10:15 AM to 10:30 AM
Break
10:30 AM to 12:00 PM
Session one
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1
2
3
Children's Programming Tips and Tricks with Carole Fiore
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1
2
3
Customer Service Excellence The Winning Formula with Ava Fluty
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1
2
3
Writing High Impact Email with Jim Jacoby
12:00 PM to 12:45 PM
Catered lunch
12:45 PM to 2:15 PM
Session two
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1
2
3
Children's Programming Tips and Tricks with Carole Fiore
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1
2
3
Communicating with Diverse People with Ava Fluty
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1
2
3
Writing High Impact Email with Jim Jacoby
2:15 PM to 2:30 PM
Break
2:30 PM to 4:00 PM
Session three
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1
2
3
Books with a Beat - Using Poetry to Create Readers with Carole Fiore
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1
2
3
Great Grammar is Easy with Jim Jacoby
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1
2
3
Web of Deception Misinformation on the Internet with Stephan Schonberg
4:00 PM
Closing remarks